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Return Policy for Archery King - CTL MStore Free

When shopping on Amazon.in, it's essential to understand the return policy for seller-fulfilled items. At Archery King - CTL MStore free, we strive to provide a seamless experience for our customers. This article outlines our return timeline and procedures for seller-fulfilled items.

Return Timeline

The return timeline for seller-fulfilled items sold on Amazon.in is equivalent to the one mentioned above for items fulfilled by Amazon. We understand that sometimes, you might need to return an item due to various reasons. Our team will work diligently to provide a resolution based on the technician's evaluation report.

Preparation for Return

Before returning a tablet, it's crucial to ensure that the device is formatted and the screen lock is disabled. This helps us to quickly process your return request. For successful return pick-up, please keep the item in its original condition with all original accessories, including brand outer box, MRP tags attached, user manual, warranty cards, CDs, and manufacturer packaging.

Brands Covered

We cover a wide range of brands, including HP, Lenovo, AMD, Intel, Seagate, and Crucial. If you're experiencing issues with your product from one of these brands, we'll work together to resolve the problem. In case of defective products or those with quality issues, replacement may not be possible if the brand has not confirmed the same through a letter or email.

Replacement Process

If your product is confirmed as defective by the brand, you will need to obtain a confirmation letter or email and submit it to Amazon customer service to seek replacement. However, for brands listed below, you will need to approach their customer service center directly to resolve any issues related to product quality:

* Tablets (new and certified refurbished)

7-Day Replacement Guarantee

We're committed to providing the best possible experience for our customers. In an unlikely event of a damaged or different item delivered, you can return it within 7 days of delivery for free replacement.

At Archery King - CTL MStore free, we value your satisfaction and strive to make returns as smooth as possible. If you have any questions or concerns about our return policy, please feel free to reach out to us.